30 days old

Data Analyst, Consumer Hardware - Google

Mountain View, California

Help serve Google's worldwide user base of more than a billion people. Business Analysts provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization. As a data-loving member of the team, you serve as an analytics expert for your partners, using numbers to help them make better decisions. You weave stories with meaningful insight from data. You make critical recommendations for your fellow Googlers in Engineering and Product Management. You relish tallying up the numbers one minute and communicating your findings to a team leader the next.

As a Data Analyst, you will gather, assess and manage data about every part of Google’s support operations and transform it into insights, analysis and reporting. You are comfortable with data, and wade into complex details of data formatting, query massaging and bulletproofing pipelines.

Google's mission is to organize the world's information and make it universally accessible and useful. Only one thing consistently stands in the way between our users and the world's information - hardware. Our Hardware team researches, designs, and develops new technologies and hardware to make our user's interaction with computing faster, more powerful, and seamless. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, our Hardware team is making people's lives better through technology.



  • Build and maintain the Support Operations Analytics infrastructure.
  • Customize and maintain tools to provide insights and visibility into key strategic and operational performance of the organization.
  • Define and action analysis on operational data sets to provide strategic recommendations to multiple levels of leadership; package analysis for reports and presentations to shape strategic and operational decisions.
  • Draw insights from analyzing data to improve Support Operations quality and efficiency.
  • Contribute to strategic planning around product launches.


Minimum qualifications

  • Bachelor's degree in Computer Science, Engineering, Economics, Business or a related degree, or equivalent practical experience.
  • 4 years of experience in an analytical role (i.e. business intelligence, data analytics, statistical or consulting).
  • 4 years of experience in SQL or visualization tools (e.g., Tableau).


Preferred Qualifications

  • Experience in designing and executing structured analysis, deriving business insights, and evaluating the impact of business decisions.
  • Experience working with and developing for non-technical users (defining requirements, explaining technical concepts to non-technical business users, etc.).
  • Experience in other scripting languages and business intelligence tools.
  • Demonstrated ability to analyze complex data-sets in a fast-paced environment, with the ability to work strategically and objectively.
  • Ability to deal with and prioritize multiple priorities while driving towards pragmatic decisions.
  • Excellent oral and written communication skills, with the ability to communicate findings in a structured and clear manner to a non-technical audience.


At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.


To all recruitment agencies Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.


  • Business Intelligence

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Mountain View, California

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