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Data Scientist - Volkswagen

Volkswagen of America, Inc

Auburn Hills, Michigan
  • Data Analytics
  • Data Scientist
  • Statistician
  • Business Intelligence
Volkswagen of America, Inc
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Job Details

VW. Two letters. Endless opportunities. A bright future.

The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker and is on the road to number one. Come join our team and you could be part of that ride. For our employees, Volkswagen stands for more than just efficient and sustainable products - it’s an expression of who they are and how they move through life. Become a part of the Volkswagen of America experience and work with people who are passionate, innovative, enthusiastic, and high performing team players. Everyone deserves a better car and everyone deserves a better company - it’s a Volkswagen thing.


Role Summary

Product Support is the primary quality liaison group between the factories and Volkswagen of America. The primary role of the Data Scientist position is to identify quality trends in warranty data using text mining software and create data models using analytics software.Additionally, the Data Scientist will be responsible for developing databases, monitoring/improving work processes, and creating visual dashboards.


Role Responsibilities

Field Monitoring (70%)

  • Develop/maintain Python-based text mining/data analysis tool to identify and prioritize top warranty concerns in the market
  • Identify, track and report long term quality topics for older model year vehicles
  • Create and incorporate predictive analytics/data modeling to improve data understanding and reduce cost
  • Monitor and alert Product Support of new, emerging topics when trend is identified
  • Track effectiveness of factory corrective actions introduced into production and service repairs


Continuous Improvement (20%)

  • Create and implement new tools, reports and visual dashboards to improve vehicle quality, reduce engineer workload, and improve data understanding
  • Identify methods for improving work processes within Product Support
  • Create new and maintain/improve existing Microsoft Access databases


Collaboration (10%)

  • Work closely with other Product Support Data Scientist to create synergies within group and grow data analytics
  • Collaborate with quality teams within NAR to improve processes and generate consistent data output
  • Support the creation of presentations and reports within Technical Service


Primary Location

United States-Michigan-Auburn Hills



Required: Bachelor degree in Information Technology, Computer Science, Data Analytics , Data Science, Statistics, or a related field

Desired: Master’s Degree in Business Administration or related discipline



5+ years professional experience with data analysis experience preferred

1+ year Python programming experience


General Skills

  • Communication skills
  • Problem solving skills
  • Analytical and Mathematical skills
  • Conceptual thinking skills
  • Integration - joining people, processes or systems
  • Influencing and negotiation skills
  • Resource management
  • Innovative thinking skills


Specialized Skills (Required)

  • Demonstrated IT/Systems/Database background
  • Strong analytical skills
  • High self-organizing skills
  • Strong proficiency with the Microsoft Office Suite
  • Excellent interpersonal and communication skills
  • Ability to understand and communicate trends in large amounts of data
  • Proficiency in MS Access
  • Ability to apply statistical methods to convert data and trends into actionable information


Specialized Skills (Desired)

  • Automotive technical knowledge/experience
  • Working knowledge of automotive warranty systems and processes
  • Proficiency with data extraction tools such as SQL, Business Objects, Cognos, etc.


Work Flexibility

Domestic and international travel required – approximately 5%

We are proud to be an EEO Employer M/F/D/V. We maintain a drug free workplace and perform pre-employment substance abuse testing.

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