16 days old

Sr. Business Data Analyst

Tucson, Arizona 85706
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Intuit's Small Business & Self Employed Customer Success organization is seeking an experienced and highly motivated Senior Business Data Analyst to join the Data Management and Delivery team within Shared Services Operations. In this role you will lead and partner on business initiatives that rely on data and reporting.  You will work directly with key stakeholders to define business requirements for data delivery and partner with Business Data Analysts, Technical Data Analysts, Data Architects to determine what and how data should be pulled and visualized for end users. You will work with infrastructure teams to learn data capture, and maintain “single source of truth reports”, partnering with the business to solve for both short and long term needs. In this role, you will gather requirements, facilitate and educate end users on core reporting solutions and the processes that support the reporting. 

For this person to be successful, we are not only looking for a person that has experience and subject matter expertise, but also someone that is highly collaborative, innovative and versatile with the ability to effectively build strong partnerships.  Position will be located Reno, NV or Tucson, AZ.

Primary Responsibilities:

  • Works with end users to define the business problem and capture business requirements for reporting, including visualization
  • Collaborates across  data teams to drive broader data and reporting improvements
  • Demonstrates strong implementation aptitude to translate objectives into a scalable solution supported with clear documentation
  • Supports data standards to improve quality of data, speed to analytics, reporting, execution and scalability
  • Work across multiple projects with other team members in an Agile environment
  • Manages a detailed workload backlog against team and organizational priorities in order to execute on deliverables in an effective manner
  • Use business domain expertise in data and analytics to prioritize business requests, build business cases and propose actions
  • Troubleshoots data, analytics and reporting issues and manages bug intake process
  • Provides communication and updates to end users on current issues impacting reports
  • Delivers and maintains data model and process documentation, data dictionary
  • Supports stakeholder documentation best practices and road map


  • Must have excellent organizational skills, good oral and written communication skills; have a high level of interpersonal skills
  • Advanced skills in data organization and analysis, problem solving, requirements elicitation and documentation
  • Ability to prioritize and review own deliverables against organizational goals and strategies
  • Experience maintaining, driving and communicating a technical roadmap for internal and external stakeholders
  • Strong background in project management and Agile
  • Good understanding of call center practices and measures
  • Customer driven… thinks customer-in vs. process out with a relentless focus on delighting customers with strong bias for action and delivering results.
  • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal partners 
  • Strong understanding of the technical aspects of the total data lifecycle (e.g., data capture, persistence, processing, analysis, mining, governance, visualization)
  • Strong knowledge of and experience with reporting packages (QlikView, Business Objects, etc),  & databases
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Bachelor’s degree and 2+ years of experience

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Sr. Business Data Analyst

Tucson, Arizona 85706

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Tucson, Arizona

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