1+ months

Data Analyst - Cisco

San Jose, California

What You'll Do

Cisco IT is looking for a dynamic System Analyst that is eager to drive innovation in one of the most cutting edge commerce & software licensing platforms in the market, and will be responsible for the following

    • Responsible for ensuring the efficiency of the CPT organization, identifying areas for improvement, and building both long-term and ad-hoc solutions. The ideal candidate will have a good technical, analytical, and operational background. SQL and Tableau proficiency is required.
    • Work with business to determine business outcomes and prepare a solution for the engineering team
    • Use knowledge of cutting-edge technologies to optimize organizational efficiency
    • Review existing IT systems and internal processes; collect and analyze data to identify areas for improvement within IT infrastructures
    • Participate in team meetings; provide input on intelligent solutions to improve efficiency
    • Utilize modeling, information engineering, and cost-based accounting processes to design new systems
    • Provide input in each cycle of the development phase (Develop, test, and release) to meet a business objective
    • Oversee the implementation process; handle programmers and vendors to stay within deadlines and budget
    • Fix and debug IT systems to ensure error-free functionality and end-user satisfaction
    • Lead multiple tasks to deadlines; communicate progress at regular intervals

Who You'll Work With

  • You will report to a manager within the Customer and Partner Transformation space.
  • You will work closely with partners and IT leaders on strengthening the core of our commerce and software licensing platforms and transformation efforts.
  • You will influence customers, partners, vendors and peer IT team members to build trust and drive innovation.


Who You Are

Minimum Qualifications

    • 7+ years of experience of IT industry experience
    • Bachelor’s degree in computer science, IT, or related field
    • Be conversant on general business and IT terminology to collaborate and translate between both areas and turn business goals into technical requirements via User Stories.
    • Familiarity with IT standards such as SSAE SOC2, ISO 27001, PCI, HIPAA/HITECH, NIST, CSA/CCM
    • Experience in at least one object-oriented programming language and technical solution design within Customer Support domains and/or Partner lifecycle.
    • Manage individual project priorities, deadlines, and work.
    • Awareness of current IT standards, emerging technologies, security & network risks
    • Ability to explain complex, highly-technical information to non-technical colleagues using clear, simple language
    • Experience in strategic planning in a tech company, investment banking or strategy consulting with a focus on technology or hardware business
    • Experience in Tableau/Power BI/ data visualization tools
    • Proficiency in Microsoft Office and SharePoint
    • Demonstrable experience working in a fast-paced environment with shifting priorities and lack of guidance

Preferred Qualifications

  • Experience with CPQ (Cash, Pricing, and Quote) system processes
  • Be familiar with Agile methodologies and creation of User Stories, Features, feature backlog creation and maintenance aligned to partner priorities.
  • Be able to anticipate business needs of specific partners and provide proactive recommendations given the big-picture objective.
  • Experience holding partner interviews, identifying issues and gathering facts, during the research and analysis phases
  • Experience building dashboards using advanced Tableau functionality (e.g. data blending)
  • Experience with Cloud-Native applications and platforms
  • Familiarity with Salesforce
  • Experience interacting with all levels of a professional organization
  • Drive own work autonomously in a fast-paced, demanding environment, under pressure


Posted: 2020-04-24 Expires: 2020-06-23

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Data Analyst - Cisco

San Jose, California

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