1+ months

Lead Analyst - Operations Data Analytics - United Airlines

Chicago, Illinois

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Digital Products & Analytics

This Digital Products and Analytics department consists of merchandising, digital marketing/personalization, data insights and optimization, visualization, UX digital products, data analytics, and more.

Team Overview

The Data Science team at United Airlines enables broad-based and rapid consumptions of data-driven insights and AI, to benefit employees, customers and shareholders.

Job Overview And Responsibilities

As Lead Analyst – Enterprise Data Analytics, you will partner with the operations teams (E.g. Technical Operations, Airport Operations) to define and execute data analytics initiatives that drive incremental enterprise efficiency and/or customer satisfaction. You will be responsible for identifying and analyzing opportunities as executing delivery of projects. You will be working with internal and external partner teams both in the US and off-shore. This role will require strategic thinking and strong client focus.


  • Execute projects that involve team members across all data analytics areas, vendors and external partners. Be accountable for deliverables by understanding and balancing the competing demands for project scope, time and quality.
  • Partner with operations teams to identify initiatives and develop advanced analytic solutions
  • Perform ad-hoc analyses as needed
  • Be a thought partner to operations teams creating a competitive advantage through analytics
  • Lead status meetings and manage frequent communication to key stakeholders 



  • Bachelor’s degree in a quantitative field and/or equivalent work experience required
  • Advanced degree in a quantitative field preferred 


  • Strong passion to solve business problems with data; experience presenting those solutions to stakeholders
  • Ability to thrive in project environments that often start with uncertain requirements or outcomes; ability to put definition and structure around problems and projects
  • Experience with some of the following: SQL, R, Python
  • Experienced in creating visualizations using Spotfire, Tableau or JavaScript
  • Just be a team focused individual and a strategic thinker
  • Must have high energy and possess a positive attitude
  • Bachelor's degree in quantitative field (statistics, engineering, business analytics, information systems, aviation management or related degree)
  • At least 3 years of experience in an analytical role 


Posted: 2019-07-19 Expires: 2019-09-17

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Lead Analyst - Operations Data Analytics - United Airlines

United Airlines
Chicago, Illinois

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