1+ months

Senior Machine Learning Engineer - Spotify

New York, New York

As the world’s largest audio streaming subscription service, Spotify Premium enables millions of creatives to make a living from their art by connecting them with the people who love it. Research & Development deep dives into user behaviour to create a more valuable and meaningful experience for subscribers. It’s here that you’ll grow our audience and our platform, working with many disciplines across many locations to build innovative and tech-powered product solutions.

We are looking for a Senior Machine Learning Engineer for the team that supplies our close friends in Spotify Customer Support with the software solutions they need. These are customer facing products (e.g. support.spotify.com), internally built systems, and integrations with our vendors. We are about 40 people in total across the development team for Customer Experience, with people in New York, Stockholm and London. This position is based in New York.

What You'll Do

    • Contribute to designing, building, evaluating, shipping, and refining Spotify’s support products by hands-on ML development
    • Collaborate with cross functional agile teams spanning user research, design, data science, product management, and engineering to build new product features that advance our mission to support artists and fans in personalized and relevant ways
    • Prototype new approaches and production-ize solutions at scale for our hundreds of millions of active users
    • Help drive optimization, testing, and tooling to improve quality
    • Be part of an active group of machine learning practitioners in New York (and across Spotify) collaborating with one another


Who You Are

    • You have a strong background in machine learning, with experience in personalization and Natural Language Processing.
    • You have hands-on experience implementing production machine learning systems at scale in Java, Scala, Python, or similar languages. Experience with XGBoost, TensorFlow is also a plus.
    • You preferably have experience with data pipeline tools like Apache Beam or even our open source API for it, Scio and cloud platforms like GCP or AWS.
    • You care about agile software processes, data-driven development, reliability, and disciplined experimentation
    • You love your customers even more than your code

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 258 million users.


Posted: 2020-01-03 Expires: 2020-03-03

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Senior Machine Learning Engineer - Spotify

New York, New York

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